top of page
ai insights platform

Terms & Conditions

Last updated: August 19, 2025

Welcome to Fresh.ai (“Fresh”, “we”, “our”, “us”). Please read these Terms and Conditions (“Terms”) carefully before using our website and services. By accessing or using Fresh.ai, you agree to be bound by these Terms. If you do not agree, you must not use the platform. 

TERMS & CONDITIONS 

About Fresh.ai 
Fresh.ai is a generative AI-powered insights platform that enables users to create custom AI personas representing their target audiences. Users can conduct in-depth, qualitative interviews with these personas at scale to generate insights.
Eligibility 
By using Fresh.ai, you represent and warrant that:

  • You are at least 18 years of age, or the age of majority in your jurisdiction. 

  • You have the legal capacity to enter into these Terms. 

Use of Services 

  • You may use Fresh.ai solely for lawful purposes and in accordance with these Terms. 

  • You agree not to misuse the platform, attempt unauthorized access, or use the services in any way that could harm Fresh.ai, other users, or third parties. 

  • You are responsible for all activity conducted under your account. 

AI-Generated Content 

  • Insights, responses, and outputs generated by Fresh.ai are produced by artificial intelligence. 

  • Fresh.ai does not guarantee the accuracy, completeness, or reliability of AI-generated content. 

  • Users are responsible for evaluating and applying insights appropriately for their business or research needs. 

Subscription and Payment 

  • Access to Fresh.ai may require a subscription or payment. 

  • Pricing, billing cycles, and included features are described on our website and may be updated from time to time. 

  • All payments are non-refundable unless required by law. 

Intellectual Property 

  • All content, branding, software, and technology on Fresh.ai are the property of Fresh or its licensors. 

  • You retain ownership of any data or materials you input into the platform. 

  • By using Fresh.ai, you grant us a license to process your inputs for the purpose of generating insights. 

Data and Privacy 

  • Fresh.ai respects your privacy and handles data in accordance with our Privacy Policy [link to Privacy Policy]. 

  • While we take measures to protect data, you acknowledge that no system is completely secure. 

Limitations of Liability 

  • Fresh.ai is provided “as is” and “as available.” 

  • We make no warranties regarding uninterrupted service, error-free operation, or specific outcomes. 

  • To the fullest extent permitted by law, Fresh.ai will not be liable for any damages, including indirect or consequential damages, arising from the use of our services. 

Termination 

  • We may suspend or terminate your access to Fresh.ai at any time if you violate these Terms or misuse the platform. 

  • Upon termination, your right to use the service immediately ceases. 

Changes to Terms 
We may update these Terms from time to time. The most current version will always be posted on this page, with the “last updated” date shown above. Continued use of Fresh.ai after changes means you accept the revised Terms. 
Governing Law 
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions. 
Contact Us 
If you have any questions about these Terms, please contact us at: 
privacy@freshintelligence.com

bottom of page