Privacy Policy

Information We Collect

1. We may collect the following types of information:
a. Information You Provide: 

• Account details (name, email address, password, company name, billing information). 

• Data you input into the platform (e.g., custom persona details, interview questions). 

b. Information Collected Automatically: 

• Usage data (IP address, browser type, device information, pages visited, actions taken). 

• Cookies and similar tracking technologies for site functionality and analytics. 

c. AI-Generated Data: 

• Insights and outputs created by our AI models based on your inputs. 
   

2. How We Use Your Information
We use the collected information to: 

• Provide and maintain our services. 

• Personalize your user experience. 

• Improve and develop Fresh.ai features. 

• Process payments and manage subscriptions. 

• Communicate with you (e.g., service updates, customer support). 

• Ensure platform security and prevent misuse. 
   

3. Sharing of Information
We do not sell your personal information. We may share information in the following cases: 

• With service providers: Third-party vendors that help us operate (e.g., hosting, payment processing, analytics). 

• For legal reasons: If required by law, regulation, or legal process. 

• In business transfers: If Fresh.ai is involved in a merger, acquisition, or sale of assets. 
   

4. Data Storage and Security 

• We use commercially reasonable measures to protect your information. 

• Data is stored securely in cloud infrastructure with encryption and access controls. 

• Please contact us for our DPA agreement. 
   

5. Your Rights 
Depending on your location, you may have rights under privacy laws (such as GDPR or CCPA), including: 

• Accessing your personal information. 

• Correcting or updating your data. 

• Requesting deletion of your data. 

• Objecting to or restricting data processing. 

• Withdrawing consent for processing (where applicable). 

You can exercise these rights by contacting us at privacy@freshintelligence.com 

6. Cookies and Tracking 
We use cookies and similar technologies to: 

• Keep you signed in. 

• Remember preferences. 

• Analyze site performance and usage.

 You can manage or disable cookies in your browser settings, but this may affect functionality. 

7. Children’s Privacy 
Fresh.ai is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware of such data collection, we will delete it. 

8. Data Retention 
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. 

9. Changes to This Policy 
We may update this Privacy Policy periodically. Any changes will be posted on this page with the “last updated” date. Continued use of Fresh.ai after updates means you accept the revised policy. 

10. Contact Us 
If you have questions or concerns about this Privacy Policy, please contact us: 
privacy@freshintelligence.com